Phone Directory
We are here to answer any questions you have about your Health Net plan. Many of your questions can also be answered when you log in to your account online.
Available Monday through Friday, 8:00 a.m. to 5:00 p.m.
| Contact | Phone Number |
|---|---|
| Customer Service | 1-888-802-7001, option 1 |
| TTY (hearing and speech impaired) | 1-888-802-7122 |
For more information about the products and services we offer to our business groups, or for general account services.
Log in to your account online or contact us today.
Available Monday through Friday, 8:00 a.m. to 5:00 p.m.
| Contact | Phone Number |
|---|---|
| Customer Service | 1-888-802-7001, option 4 |
| TTY (hearing and speech impaired) | 1-888-802-7122 |
| Contact | Phone Number |
|---|---|
| Health Net Life Insurance | 1-800-865-6288 |
| Health Net Vision Plans | 1-866-392-6058 |
| Health Net Dental Plans | 1-877-410-0176 |
We are here to answer any questions you have and many of your questions can also be answered when you log in to your account online.
Available Monday through Friday, 8:00 a.m. to 5:00 p.m.
| Contact | Phone Number / Email |
|---|---|
| Customer Service | 1-888-802-7001, option 4 |
| TTY (hearing and speech impaired) | 1-888-802-7122 |
| Small Business Group Quotes | 1-888-802-7001, option 2, option 1 orwamarket@healthnet.com |
| Large Business Group Quotes | 1-888-802-7001, option 2, option 1 LargeGroupQuotes@healthnet.com |
Our account services unit provide support to brokers, employers and third-party administrators to assist with:
- Benefits inquiries and clarification
- Product and Plan Overview
- Claims inquiries including claims submissions for reprocessing
- Verifying eligibility
- Password resets for brokers and employers
- Ordering single copy collateral
Available Monday through Friday, 8:00 a.m. to 5:00 p.m.
| Contact | Phone Number / Email |
|---|---|
| Customer Service | 1-800-547-2967 HNOR_Account_Services@healthnet.com |
Our sales representatives can assist you with quoting, general benefit and plan inquiries.
Available Monday through Friday, 8:00 a.m. to 5:00 p.m.
| Contact | Phone Number / Email |
|---|---|
| Customer Service | 1-888-802-7001, option 1 |
| TTY (hearing and speech impaired) | 1-888-802-7122 |
| Small Business Group Quotes | 1-888-802-7001, option 3, option 1 |
| Large Business Group Quotes | 1-888-802-7001, option 3, option 1 LargeGroupQuotes@healthnet.com |
Our broker relations provide support to brokers to assist with:
- Broker appointments
- Broker of record changes and letters of authorization
- Questions regarding broker book of business
- Change of address
Available Monday through Friday, 8:00 a.m. to 5:00 p.m.
| Contact | Phone Number / Email |
|---|---|
| Broker Relations | 1-888-802-7001, option 4, option 1, option 1 ORBrokerRelations@healthnet.com |
| Commissions | 1-888-802-7001, option 4, ORBrokerRelations@healthnet.com |
Website technical or navigation assistance, password resets, locked accounts, or other site functionality.
Available Monday through Friday, 8:00 a.m. to 5:30 p.m. Pacific time (PT)
| Contact | Phone Number |
|---|---|
| IT Support | 1-866-458-1047 |
| Contact | Phone Number |
|---|---|
| General Corporate Inquiries | 1-888-802-7001 |
| Media Relations | 503-213-5164 |
| Employment Status Verification | 1-800-367-5690 Centene Employer Code: 14500 |
Get easy access to over 135 country access codes that are needed to contact Health Net at Dialing with AT&T USADirect.
| Contact | Phone Number |
|---|---|
| Traveler's Hotline | 1-800-552-3971 |
You Can Make a Difference – Report Suspected Fraud
| Contact | Phone Number |
|---|---|
| Fraud Hotline | 1-800-977-3565 |