Contact Provider Services Center
| Service | Phone Number |
|---|---|
| Commercial Plans Provider Services Center (EPO, POS, PPO and CommunityCare) | 1-888-802-7001 |
| Medicare Advantage Plans Provider Services | 1-888-445-8913, option 2 |
| Medicare Advantage Prior Authorizations | 1-800-672-5941 |
| Dental Benefit Provider | 1-877-410-0176 |
| Eye Med | 1-866-392-6058 |
| First Health Provider Relations | 1-800-937-6824 |
Note: Please visit our Behavioral Health Services Transition webpage for information about Behavioral Health Services administration effective January 1, 2024. MHN (Mental and Behavioral Health Services) | 1-800-977-8216 |
| Service | Phone Number |
|---|---|
| Fraud Hotline You Can Make a Difference – Report Suspected Fraud | 1-800-977-3565 |
| Issue/Question | Contact |
|---|---|
Prescription Questions | Health Net Health Plan of Oregon, Inc.: 1-888-802-7001 option 1, option 4 Monday-Thursday: 8:30am to 12:00pm, 1:00pm to 5:00pm Friday: 9:30am to 12:00pm, 1:00pm to 5:00pm |
Mail Order Pharmacy Questions | CVS Caremark Physicians Fax Number: 1-800-378-0323 |
Drug Prior Authorization Requests | Health Net Pharmaceutical Services Fax Number 1-800-255-9198 Status questions: 1-888-802-7001 |
Lost Health Net ID Card | Health Net Customer Contact Center: 1-888-802-7001, option 1 |