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Manage My Account/Profile

  1. Go to the Member Registration page
  2. Complete the member registration form
  3. Read and agree to the Terms of Use of this website
  4. Click Register

Things you should know before registering:

  • You'll be asked for your Subscriber ID, but you can still register if you don't have it. Your Subscriber ID can be found on your Health Net insurance card. Please enter the complete ID number, including all letters and numbers
  • Your password must contain a combination of numbers and letters (at least one of each).
    • Your password must be at least 6 characters long, but not longer than 15 characters
    • It must contain at least 1 letter and 1 number, and it must be different from your user name
    • Some special characters are supported, but not all
    • When logging in, please note that your password is case sensitive
  • Your password and your password hint answer must be different

  1. Log in to your account with your user name and password
  2. Select the Profile option at the top of the page
  3. The system will display options to change your contact information

If your benefits are through your employer, you may be asked to contact your benefits department or plan administrator.

As the primary subscriber, you and a spouse will have access to profile and plan information for all covered members under the age of 18. This includes the ability to update information. All other enrolled family members will need to register, access the Profile option and select Share Plan Access to allow other adult members on the plan to view or make changes to their information.

Note: PPO, EPO and Medicare Supplement members are not required to select a PCP. Only HMO, HSP and CommunityCare members need to select a PCP of their choice.

  1. Log in to your account with your user name and password
  2. Go to ProviderSearch, select a new doctor, then click on View Details
  3. Next, click on SET AS PCP

You can also change your PCP from your member home page. You'll need your new doctor's ID number.

  1. Log in to your account with your user name and password
  2. Go to the member home page
  3. Click the pencil icon that appears next to MY DOCTOR information, then enter your new doctor's ID number

If you are enrolled in a Health Net Individual or Family plan through Health Net Health Plan of Oregon, Inc. (Health Net) or your state's Health Insurance Marketplace, you may add or delete enrolled family members during your open enrollment period. In addition, we will generally accept enrollments for newly eligible members within 60 days after the following events:

  • A subscriber's marriage or divorce
  • Death of a subscriber's spouse or dependent
  • The birth, adoption or placement for adoption or foster care of a child*
  • Loss of coverage by a subscriber's spouse
  • Permanent move
  • Enrollment errors
  • Violation of material provision of plan contract
  • Newly eligible/ineligible for advance payment of the premium tax credit or change in eligibility for cost-sharing reductions

Please note: You must submit proper documentation to Health Net.

If you are enrolled in an employer-sponsored plan, please contact the employer's benefits department for instructions and an enrollment change form; otherwise please contact Health Net Member Services at the number on your ID card.

Newborn or Newly Adopted Child

A newborn child or a child placed with a Member for the purpose of adoption will be covered from the moment of birth, the date of adoption or placement for adoption if the Child is Enrolled as a Member within the first 30 days. If additional premium is required, coverage shall not take effect unless application and premium required are received within 31 days after birth or placement.

Additional premium is required if Enrollment of the additional Dependent places the family in a higher premium bracket.

  1. Log in to your account with your user name and password
  2. Select Order ID Card, or Print Temporary ID Card, from the My Health Plan page

  1. Log in to your account with your user name and password
  2. Select the Profile option at the top of the page
  3. Click on the pencil icon next to your current email address
  4. Enter your new email address

  1. Log in to your account with your user name and password
  2. Select the Profile option at the top of the page
  3. Click on the pencil icon next to your current user name
  4. Enter a new user name

We suggest that you choose a user name that's easy for you to remember.